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Crédit Mutuel ARKEA

Welcome to ARKEA's website

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    Disclaimer

    The information, in particular the financial information, disseminated via this section of Crédit Mutuel Arkéa’s website, shall not be considered as an incentive to invest. In no event, they shall be construed as a solicitation of business, an advice, a public offer or a financial service and they do not constitute an offer to buy, sell or subscribe any securities or other investment product (thereafter the “Products”).

    Although the information contained within this section is based upon sources that Crédit Mutuel Arkéa believes to be reliable and up-to-date, no representation is made that the information is accurate or complete or that it has not been modified by an outside party (e.g. virus or system intrusion).

    Crédit Mutuel Arkéa reserves the right to make corrections to and to update the content of this section of its website at any time without notice.

    This website and all the elements contained in this website (including logos and trademarks) are the exclusive property of Crédit Mutuel Arkéa and may not be reproduced in whole or in part without prior written consent of Crédit Mutuel Arkéa.
    The information and the documents hosted by this section of Crédit Mutuel Arkéa’s website are not directed at individuals or companies who, due to their nationality, place of registered office, domicile, or other reasons, are governed by the laws of a State that forbids individuals or companies from accessing the websites of foreign financial services providers, or limits their access thereto. None of the information relating to Products presented on this website, nor a copy of it, may be provided, distributed or transmitted in any way whatsoever to third parties, in particular in the USA or other jurisdictions in which such offers or sales promotions are not allowed, without the prior express permission of Crédit Mutuel Arkéa.

    Crédit Mutuel Arkéa and any entity of the Crédit Mutuel Arkéa Group and their respective contributors disclaim all liability for any losses or damages of any kind, whether direct or indirect that may result from (i) access to or use of, or the inability to access or use this website and the information hosted by it and (ii) use that could be made of the financial information disseminated via this section of this website and the possible consequences of such use, in particular as regards decisions made or actions taken on the basis thereof.

    You shall remain solely responsible for the information and results obtained on the basis of the informations and documents hosted by this section of Crédit Mutuel Arkéa’s website. It is furthermore your responsibility to verify the integrity of any information obtained via Internet.

    Click on “Accept” in order to specify you agree with the herein above representations otherwise, click on “Refuse”.

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    1. Home
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    Protection des intérêts des clients

    The protection of customers' interests is a major concern for the Arkéa Group, which is committed to fair business conduct and practices towards its customers.

    The group thus ensures that the customer's interests are respected from the design of the products to the processing of his complaint. As training plays a key role in this success, the group is carrying out numerous awareness-raising actions among employees in contact with customers.

    In addition, in accordance with its mutualist and cooperative values, the group places the customer at the heart of its concerns and integrates its daily action into an AOC (Ambition Obsession client) approach. This dynamic has led the group to set up a committee to monitor support actions for financially fragile customers and a community of practice for handling complaints, bringing together the group's entities to improve customer satisfaction.

    Protection des données personnelles

    The European Regulation on the protection of personal data n°2016/679 has strengthened existing mechanisms and harmonized practices within the European Union.

    Arkéa thus applies the principles of the Regulation such as transparency in the processing of data, the strengthening of individuals' rights and the accountability of the various actors. Procedures have been put in place in compliance with the laws in force. Our employees have been made aware of the need to protect personal data.

    The spirit of the regulation reflects the cooperative and mutualist values of the Arkéa group, which places the individual - the member, the director, the employee - at the heart of its action and its concerns.

    DPO contact

    - By email: protectiondesdonnees@arkea.com

    - By post:

    Data Protection Officer - Arkea Group - 29808 Brest cedex 9

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